Frequently Asked Questions

Nexus Telemetry is a native desktop application for Mac, Windows, and Linux that lets you monitor your Starlink connection in real-time. It connects directly to your Starlink terminal using the same gRPC interface as the official Starlink app, giving you live telemetry, speed tests, obstruction maps, and more.

No, Nexus Telemetry is developed by Liquidbinary Ltd and is not affiliated with, endorsed by, or sponsored by Starlink or SpaceX. We're independent developers who created this tool because we wanted better visibility into our own Starlink connections.

No. All telemetry data stays on your local machine. Nexus connects directly to your Starlink terminal over your local network. We don't collect, store, or transmit your network data. The only external connection is for licence validation and checking for updates.

Nexus runs on:

• macOS 12 (Monterey) or later
• Windows 10 (64-bit) or later
• Ubuntu 22.04 or equivalent Linux distribution

You'll also need to be connected to your Starlink network.

No configuration needed. Simply connect to your Starlink network, launch Nexus, and you'll see telemetry data immediately. Nexus automatically discovers your Starlink terminal on the local network.

Yes, Nexus works with third-party routers. You'll need to ensure your router has a route to the Starlink terminal (192.168.100.1). Most setups work out of the box, but if you're using Starlink in bypass mode, you may need to configure a static route.

Home includes all the essentials: live telemetry, speed tests, obstruction maps, GPS location, device list, and outage history with 7-day retention.

Pro adds professional tools: session recording with GPS routes, weather integration, multi-target ping analytics, regional latency breakdown, traceroute diagnostics, data export (JSON/CSV/Excel), and 30-day retention.

The telemetry data comes directly from your Starlink terminal via gRPC — the same data source used by the official Starlink app. What you see in Nexus is exactly what your terminal is reporting.

Yes. Nexus triggers speed tests through your Starlink router using the same mechanism as the official app. This ensures consistent, comparable results. Pro users can also schedule automatic speed tests.

Yes. Home edition has a 7-day free trial, and Pro has a 14-day free trial. No credit card required to start — just download and try it.

Yes, you can upgrade to Pro at any time from within the app. Your Home licence remains valid if you ever decide to cancel Pro.

Your licence covers up to 3 devices for personal use. This lets you run Nexus on your desktop, laptop, and one more device. Contact us if you need team or enterprise licensing.

Yes, we offer a full refund within 14 days of purchase if you're not satisfied. No questions asked. Contact us at support@nexustelemetry.com.

Nexus connects to your Starlink terminal (Dishy) over your local network using gRPC, the same protocol used by the official Starlink app. It communicates directly with the terminal at 192.168.100.1 — no cloud services involved.

No. Nexus only reads telemetry data from your terminal — it doesn't modify settings or consume bandwidth. The data requests are lightweight and have no measurable impact on your connection.

Yes, Nexus works great with roaming and portability plans. The GPS feature is particularly useful for mobile setups, showing your exact location and helping you find optimal placement. Pro's session recording is perfect for documenting trips.